Refund Policy

1. Monthly Subscriptions

For monthly subscription plans, we do not offer any refunds or money-back guarantees. Once a payment is made, it is non-refundable.

2. Yearly Subscriptions

For yearly subscription plans, we offer a 14-day money-back guarantee. If you are not satisfied with our service within the first 14 days of your subscription, you may request a full refund.

3. How to Request a Refund

To request a refund, please contact our support team at [Support Email or Contact Form URL] within the applicable refund period. Refund requests must include your account details and the reason for the request.

4. Processing Time

Refunds will be processed within 5-10 business days after approval. The refunded amount will be credited back using the original payment method.

5. Non-Refundable Situations

Refunds will not be granted under the following conditions:

• Requests made after the 14-day period for yearly subscriptions.
• Failure to use the service within the subscription period.
• Violation of our Terms & Conditions.

6. Contact Information

If you have any questions about our Refund Policy, please contact us at support@nkontaa.com.